Privacy Policy

This Privacy Policy applies to starole.com and all affiliated websites, applications, products, services and other digital offerings, collectively the "Products", owned and operated by STAROLE and its affiliates and subsidiaries, collectively "STAROLE".

This policy outlines how STAROLE collects, uses, processes and discloses personal information obtained through our Products, user communications and authorized third-party sources. It also explains your legal rights and available choices regarding your personal data.

We collect personal information from users in the following scenarios:

• Account Registration: Our Products may offer optional user account creation. If you register an account, you will provide personal identifiers including your username and password. Account registration is not mandatory for accessing our Products.
• Product Purchases: You may complete purchases via a registered account or guest checkout. In both cases, you are required to submit personal information such as your full name, email address, billing details, payment credentials and shipping address.
• Payment Processing: When completing payments for STAROLE Products, you may submit personal and sensitive financial information to authorized third-party payment processors, including credit card details and related billing data.
• User-Submitted Content: We collect information you actively submit to us, including product reviews, referral submissions, feedback and other user-generated content that may contain personally identifiable information.
• User Communications: We may collect personal data when you contact us via email, phone, online support channels or other communication methods.
• Optional Surveys: We may invite users to participate in voluntary product or service surveys, which may collect limited personal information for research and optimization.
• Third-Party Referral Information: If you use our referral program, we may collect basic personal information of referred contacts to send one-time product invitation emails solely for referral fulfillment.
• Passive Data Collection: Our websites and applications automatically collect technical data, including IP addresses, device information, browsing behavior and product usage statistics.
• Tracking Technologies: We use cookies and similar tracking technologies to analyze browsing trends, administer website functionality and compile demographic user data.
• Third-Party Data Sources: STAROLE may receive supplementary user data from trusted third-party partners to enhance service quality and deliver customized user experiences.
• Non-Personal Data Collection: Certain Products collect anonymized usage analytics without capturing identifiable personal information, excluding standard IP address logging.

STAROLE does not sell, rent or monetize your personal information for commercial profit. We use your data to refine our products, optimize user experiences and deliver relevant service updates and promotional content, in compliance with applicable laws.

We process your personal information for the following legitimate purposes:

• Internal Operations & Service Optimization: Evaluate user interaction patterns and Product performance; diagnose technical faults and resolve bugs; detect, prevent and mitigate security threats, fraud and illegal behavior; conduct technical research and development; and improve website, product functionality and user experience.
• Targeted Advertising: We may use your data to deliver personalized advertisements and measure marketing campaign effectiveness.
• User Communications: We send transactional and operational emails for account verification, order updates, service notifications and administrative announcements.
• Marketing Updates: With applicable consent where required, we may send promotional notifications, product updates and service announcements related to STAROLE offerings.
• Anonymized Data Usage: Aggregated, anonymized non-personal data may be used for market research, product iteration and legitimate business cooperation with partner entities.

STAROLE and our authorized third-party partners deploy cookies, pixel tags, local storage and other automated tracking tools for the following purposes:

• Essential Operational Technologies: Enable core website access, basic platform functionality and normal service operation.
• Performance Analytics Technologies: Measure product performance, user interaction metrics and service optimization.
• Functional Enhancement Technologies: Improve user experience, including persistent login recognition and personalized preference storage.
• Targeted Advertising Technologies: Deliver customized promotional content on our platform and authorized third-party websites.

• Authorized Service Providers: We may share necessary personal information with vetted third-party vendors acting on our behalf, including order fulfillment partners, logistics carriers, payment processors and fraud prevention agencies.
• Public User Content: Reviews, comments and other public content posted on STAROLE's official website may be visible to other platform users, including your displayed username or submitted name.
• Legal Compliance Disclosures: We may disclose user data when legally required or necessary to protect STAROLE's legal rights, property security, user safety or public interests.
• Business Transaction Transfers: In a merger, acquisition, asset sale, restructuring or other business transfer, personal information may be transferred as part of corporate assets. Data usage post-transfer remains governed by the Privacy Policy effective at initial collection.

We will only disclose your personal information to external parties with your explicit prior consent, except for the legally permitted scenarios listed above.

In accordance with applicable global data protection regulations, you may have the following rights concerning your personal data:

• The right to access and obtain a copy of the personal data we have collected and stored.
• The right to correct inaccurate or incomplete personal information.
• The right to request deletion of your personal data held by STAROLE, subject to legal retention exceptions.
• The right to restrict or object to certain data processing activities, including opting out of third-party data sales.

Please submit privacy-related inquiries and formal requests to service@starole.com. We will respond to valid requests within a legally compliant timeframe.

Pursuant to California's Shine the Light Law, California residents may submit one free annual request to obtain details of third parties to which we have disclosed their personal information for direct marketing purposes in the preceding calendar year, along with the specific categories of data disclosed.

You may disable, restrict or clear browser cookies at any time via your web browser's settings panel. Browser-based cookie opt-outs do not apply to mobile applications. Mobile users may disable targeted advertising via their device's system privacy settings.

We partner with licensed third-party advertising networks that may use cookies to collect browsing activity data across our website and external platforms, delivering interest-based targeted advertisements. Our advertising partners do not access anonymized product usage data or confidential user information. You may opt out of third-party targeted ads via the official Network Advertising Initiative or AboutAds portals.

Important Note: Cookie-based opt-out preferences are device and browser-specific. Separate opt-out configurations are required for each device you use.

Our platform does not recognize or respond to browser-initiated Do Not Track (DNT) signals or similar automated privacy preference mechanisms.

You may unsubscribe from marketing emails at any time via the dedicated unsubscribe link included in promotional email footers. We will process your unsubscribe request promptly. STAROLE is not responsible for removing your information from independent third-party mailing lists.

Our Products may contain hyperlinks to external third-party websites and platforms not owned, controlled or operated by STAROLE. We recommend reviewing the independent privacy policy of every external site you visit. We assume no responsibility for the privacy practices, data security or content of third-party platforms.

Our Products may also interact with social media platforms that deploy their own tracking cookies. User-generated content shared on public social platforms may be accessed and used by third parties without restriction. You acknowledge the associated privacy risks when using these third-party features.

STAROLE implements industry-standard technical, physical and administrative security measures to safeguard personal data during transmission and storage. No electronic transmission or storage system is completely secure, and we cannot guarantee absolute data security against unforeseen threats.

By using our Products and submitting personal information, you consent to receive electronic notifications regarding platform security updates, privacy policy revisions and administrative matters. In the event of a confirmed data security breach, we will notify affected users as required by applicable laws.

We retain personal data for the duration of an active user account or as necessary to provide product and service support. We also preserve relevant data to comply with legal and regulatory obligations, resolve disputes and enforce contractual service terms.

STAROLE does not knowingly collect, process or store personal information from users under the age of 17. Our Products are not intended for users under 17. If you believe we have collected personal data from a minor without parental or guardian consent, please contact our support team. We will promptly delete unauthorized minor data and terminate the associated account upon verification.

By accessing our Products and submitting personal information, you acknowledge that your data will be transferred to and processed within the United States. Privacy-related disputes shall be governed by the laws of New York State.

Users located in the EU and other cross-border jurisdictions consent to the global transfer and international processing of their personal data in accordance with this Privacy Policy.

STAROLE complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework for personal data received from the European Union and Switzerland. STAROLE is accountable for personal data processed under these frameworks and adheres to onward transfer liability requirements.

The company is subject to regulatory enforcement by the U.S. Federal Trade Commission (FTC). If you have unresolved privacy disputes or concerns, you may contact our designated U.S.-based dispute resolution provider. Binding arbitration may be invoked in accordance with the official framework rules.

STAROLE reserves the right to revise and update this Privacy Policy periodically to reflect service upgrades, operational adjustments or legal requirement changes. Continued use of our Products following policy updates constitutes acceptance of the revised terms. We encourage users to review this page regularly.

All policy revisions will be published on this official webpage and take immediate effect upon posting. If we intend to use previously collected personal data for new, materially less restrictive purposes, we will provide prior notice and obtain consent where legally required.

STAROLE Official Contact
Official Email: service@starole.com
US Service Hotline: +1 (213) 258 7490